Dymocks bookshops are one of the leading book sellers in Australia with 57 stores nationally. Since establishing in 1879 (141 years ago), this Australian founded, privately owned business has also expanded into New Zealand and Hong Kong. Dymocks online business is one of the fastest growing areas of the business.
Like many brands, COVID restrictions led to an increase in the amount of Dymocks customers shopping through their online store. This created a challenge for the business as the online fulfilment centre at their George Street, Sydney facility was overwhelmed by the online sales volume.
Dymocks was looking for an external fulfilment partner who could help them overcome this challenge.
B dynamic was contacted, and within 48hours we were able to set-up and start operating to reduce the back log of orders.
Due to the success of this initial operation, Dymocks appointed B dynamic as their long-term fulfilment partner for their eCommerce business. We believe our experience in eCommerce fulfilment will certainly help improve the service levels of Dymocks online business.
#ecommerce #BDL #Dymocks #3PL #3PLsydney #Flexiblelogistics #Bdynamic

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